Call Off: Setup Recipients of Requests

In this article, we'll tackle how a person in-charge (Administrator) will set up the internal and external recipients. This is important before opening the gates for the employees to send their requests.

1. From the main menu, select Call Off and by default you’ll be directed to the list of requests.

2. Then go to the Recipients tab. Here, there are two types of recipients that you can/should add.

Internal Recipients

Located on the first half of the page, these are the people in your company who are in-charge of handling the call off requests, monitoring requests that aren’t attended yet by a reliever.

1. To add recipient(s), click  

2. Scroll through the list or start typing out the name to filter down the options then select. After that, click SAVE.

3. If successful, it should be added on the list of internal recipients.

Here’s a sample email the internal recipients are going to receive:

Client Recipients

Located on the second half of the page, this is where names of the people on client’s end should be listed. They will be the one who will be notified that the assigned employee will be absent and your company will take necessary action.

1. To add recipient(s), click  
2. Select a project first in which the contact person is associated with, then you’ll be able to select a name on the second field.

3. After that, click SAVE. If successful, selected items should reflect on the list.

Here’s a sample email the client recipient are going to receive:

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