User Documentation (Servi-Trak)

Administration

• Admin: Login to Ranyan and Reset Password
• Admin: Setting Up Roles
• Admin: Creating a User Account
• Admin: Managing Account’s Profile
• Admin: Assigning a Supervisor and Crews

Using Ranyan

• Zendesk: Guide to getting the Support you need
• Client: Creating or Adding New Profile
• Monitoring

Project

• Projects: Adding Contact Persons
• Project Locator
• Project Locator: Manually input project’s location
• Project: Creating or Adding New Profile
• Projects: Batch Uploading of Project Profiles

Inspection

• Inspection: Start and Conduct One
• Inspection: Setting up Categories, Areas and Items
• Inspection: Creating Templates
• Inspection: Navigating on the Default Screen

Work Order

• How to Create a Work Order: A Comprehensive Guide
• Work Order Board : Managing Work Orders
• Work Order: Updating status and information
• Work Order: Schedule Entry on Calendar

Supervisor Daily Report

• Creating a Supervisor Daily Report

Reports

• Reports: Inspection Summary

Employees

• Employee: Creating and Updating Profile
• Employee: Searching and Archiving
• Employee: Communication Log
• Employee: Interaction Form
• Employee: Uploading and Exporting Documents
• Employee: Covid-19 Training Record

See all 7 articles

Training

• Training: Setting up
• Training: Starting an event
• Training: Archiving Event

Call Off

• Call Off: Request via SMS
• Call Off: Reliever's open jobs acceptance via SMS
• Call Off: Setup SMS Conversation Flow
• Call Off: Setup Recipients of Requests
• Call Off: Notification Resending Setup
• Call Off: Administrator's Guide on Creating Requests